Information on our infection control policy

Infection control policy

Please see below for our Infection Control Policy. This provides some information about the measures we are taking to ensure the safety of your and our team.

INFECTION CONTROL POLICY

Our clinic and strict procedures have been set-up to keep you and our team safe and fully meet the guidelines set up by the Government and Public Health England. A copy of our current Infection Prevention and Control Risk Assessment can be requested by email support@remedihealth.co 

We have introduced the following measures to support social distancing and infection control:

  1. Unless you have set up your appointment with family members, or you have special requirements that you have pre-notified us about, you will be asked to attend your appointment alone
  2. Please keep the number of bags and coats you bring to a minimum
  3. When you arrive at The IncuHive Space main door, please ring the bell and we will admit you to the main reception area. Please sanitise your hands using the unit on the right-hand side by the door and if you have a face covering, please wear this on entry
  4. If you do not have a face-covering, then we will provide you with a surgical mask
  5. Please arrive no earlier than 5 minutes before your appointment time
  6. We will ask you to complete a form, using a pen that is unique to you and you can keep
  7. You will be asked a number of questions before attending your appointment to minimise the amount of time spent in the clinic
  8. On entry into the clinic, please avoid touching any surfaces and wash your hands in warm water and soap for at least 20 seconds at the sink. Please dry your hands with disposable towels and place in the clinical waste bin
  9. Your clinician will wear a Grade IIR surgical mask, a visor, gloves and a disposable apron
  10. We will perform the test, with your results ready within ten minutes, during which time we will maintain 1m+ minimum distance
  11. The room will be fully cleaned and ventilated between clients
  12. Use the alcohol hand gel after your appointment
  13. Please do not attend your appointment if you have developed symptoms of COVID19 in the past 21 days, or if you have been in contact with someone who has had COVID19 in the past 28 days. These symptoms include fever, new continuous cough and a change in your sense of smell or taste, fatigue or any sickness or diarrhoea. 

 

Please do not attend your appointment if you have developed symptoms of COVID19 in the past 21 days, or if you have been in contact with someone who has had COVID19 in the past 28 days. These symptoms include; fever, new continuous cough and a change in your sense of smell or taste, fatigue or any sickness or diarrhoea. 

priority email Support

Contact an expert

We provide a priority email support service to ensure you get the answers you need when you need them. If you would like to talk to one of the team during office hours then please phone the office on 01962 396695 or out of office hours on 07899 967040.